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Communication is crucial, and even something that may seem like a big problem can often be resolved quickly. For example, if the car won’t unlock or start with the key, this may leave the vehicle stranded, which can be very stressful or concerning. But what could seem like a major problem may simply be linked to a low battery in the key fob.
As per our advice above, if you think your car is a dud, then document everything and start contacting your selling dealer and the vehicle’s manufacturer as a first point. Make sure you have all your documentation in order and can clearly and honestly communicate the issue, the paths taken to resolve, and your desired outcome.
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