Rebel Editor July 2, 2018 22 Comments



Today I answer all some great business questions. Keep them coming. Part 2 will be uploaded ASAP 1:46 How do you deal with customers that accuse you of …

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  1. SidewaysInTraffic

    Man your channel has doubled in subs, good job. Ricardo's food is always on point lol.

  2. David A

    hey man love the channel. but could ypu do a video on advertising your buisness, and how to find customers

  3. Ricardo Santana

    what happened to me at pep…… name is not important, i did the breaks and she blamed me for nois in the suspension…. i did recommend ball joints that were making noise

  4. UBBERTANKER

    now the problem parts is conveying all recs to the service writer and the writer only telling the customer about the "really importatnt recs"

  5. wyattoneable

    Good answers to some good questions. You'll have to do future answers on Sundays so you don't get interrupted. 🙂 I'm looking forward to your information on flipping cars as that is my next adventure.

  6. mo mo

    SO TRUE, thorough MPI not just to keep the customer informed about the status of the vehicle but to COVER MY OWN "6" o'clock
    there was a news broadcast about tech going to jail because he pass the a car state inspection that another shop failed it for having a rusted out BRAKE LINE and got into accident resulting in a fatality
    COVER YOUR 6's and keep customer happy

  7. 1970chevelle396

    Every once in a while I get those customers where I do a brake job then they say now one of my power windows doesn't work.  Anytime someone says something like that after I work on there car,  next time they call me I tell them I'm to busy to work on there car.  95 percent of my customers I have no problems with.  The 5 percent that are like that , I just run those people off.  Its just not worth having those kind of customers.    Do you plan to start doing Smogs in the future?   I've had my smog license for 14 years now and I've never used it.

  8. BE Custom Performance

    Buying and selling cars is a good side hustle as well!

  9. Pablo Macias

    thanks for this kind of info. going to college for automotive and my goal is to own my own shop

  10. Gerardo Matamoros

    man I want to open my own shop.. but hey did you know more mechanic or a little bit or doesn't matter to open own auto shop??

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